Reference

Terms and Conditions That Govern Your o0o Account

These terms set out the agreement between you and o0o the moment you open an account and use any part of the platform — from the lobby and…

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsJurisdiction-dependent accessUpdated when policy changesBinding on account creation
Browse lobby Read FAQ
o0o Terms and Conditions That Govern Your o0o Account
REACH US DIRECTLY

How to Contact Us About These Terms

If any clause is unclear, or you believe a term has been applied incorrectly to your account, our support team is the right first stop.

Live Chat Open a chat session directly from your account dashboard.
Email Support Send a detailed query to our support address from your registered email.
Help Centre Our help centre carries a plain-language version of each major section of these terms.
HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights

These six points explain exactly how o0o handles the personal data you provide, how long we keep it, who can access it, and what steps you can take…

Data We Collect

We collect your name, email address, date of birth, payment identifiers (such as your linked UPI handle or Paytm number)…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated.

Account Security

Your account is protected by password encryption and optional two-factor authentication.

Data Retention Period

We retain account records for the period required under applicable Indian financial regulations.

Requesting Changes

To correct inaccurate personal data, update your registered email, or request a copy of what we hold on your account…

Who Has Access

Only verified o0o staff with a legitimate operational need can access your account record.

Frequently Asked Questions About Our Terms

These questions cover what account holders in India ask most often about how these terms work in practice — from account closure and payment disputes to data access and what happens if a clause changes. If your question is not here, open a chat or email our support team.

These terms become binding the moment you complete account creation and tick the acceptance checkbox. Continued use of the platform after any subsequent revision — following email notification from us — also constitutes fresh acceptance of the updated version.

We will always notify you by email before a material change takes effect. Minor corrections to language or formatting may be made without advance notice, but any change that affects your rights or obligations will come with at least seven days' written notice to your registered email.

Any confirmed balance in your wallet at the time of closure is returned to the payment method used for the most recent deposit — your UPI handle, Paytm wallet, or PhonePe number. Reversals typically process within three to five business days, subject to network availability.

Raise a dispute within 30 days of the transaction date by contacting support via live chat or email with your account ID, the transaction reference number, and the amount in question. Our team will investigate and respond in writing within five business days.

Access to specific services depends on the laws of your state or union territory. These terms apply uniformly to all account holders, but eligibility to use particular features is governed by local law. It is your responsibility to ensure your usage is lawful in your location.

Send a written request from your registered email address to our support team. Include your account ID and specify whether you want a full data copy or a summary. We will deliver a structured record within five business days at no charge.

These terms are governed by applicable Indian law. Any dispute arising under them that cannot be resolved through our support process will be referred to the competent courts in the jurisdiction indicated in your account registration, unless local statutes specify otherwise.

Related Pages

Cash Noire o0o Login FAQ About Us